02 AI Revenue Front Desk

Busy on a job?
Your callers still need an answer.

Give incoming calls a clear route while your team is working. Every plan includes managed answering, approved FAQs, lead capture and direct appointment booking through a supported, tested calendar, with a named human fallback when booking cannot complete.

For owners who miss calls during work, repeatedly answer the same questions or need clearer ownership of callbacks.

ILLUSTRATIVE CALL HANDOFF

A useful conversation.

CALLER

“Can someone call me back about a service request?”

THE NEXT STEP

Capture the details. Use the agreed route. Give the callback to a named person.

Approved answers + an agreed fallback

THE HANDOFF, MADE VISIBLE

Make the handoff visible.

From an incoming call to the information and next step your team agrees.

Original illustrative workflow. Service choices and delivery limits are agreed separately.
Incoming call and request-summary illustration.

GOOD / BETTER / BEST

Answer the call.
Choose what comes next.

Start with direct appointment booking. Add coordinated follow-up, then reviews and a paced reactivation program as your business needs them.

ANSWER & BOOK

Good

$497/ month

Plus $497 one-time setup

400 included voice minutes / month

Managed answering and direct appointment booking, with a person ready for the exceptions.

  • Managed call answering and approved FAQs
  • Lead capture with the caller's request
  • Direct appointment booking through a supported, tested calendar
  • A named human fallback if booking cannot complete

COORDINATE & FOLLOW UP

Better

$897/ month

Plus $897 one-time setup

600 included voice minutes / month

Everything in Good, plus calendar coordination, transfers and follow-up.

  • Everything in Good
  • Calendar coordination and call transfers
  • SMS and email follow-up
  • Communication permissions and a named reply owner required

RECONNECT & BUILD TRUST

Best

$1,497/ month

Plus $1,497 one-time setup

800 included voice minutes / month

Everything in Better, plus reviews, a paced reactivation program and one agreed integration.

  • Everything in Better
  • Review requests and follow-up
  • A paced reactivation program running six or twelve months
  • One agreed integration
  • Eligible records, communication permissions and a staffed reply owner required

Additional voice usage: $0.22 per minute, billed monthly in arrears. Included minutes are monthly allowances, not unlimited voice usage.

Implementation caps, exact calendar and routing counts, change allowances, support service levels and usage rounding are confirmed in the written Order. A six- or twelve-month reactivation program describes the program duration, not how far back customer records go. Website chat and browser voice are separate website capabilities. Your agreed service scope and client-specific Order govern the work.

Service continues beyond included minutes, with additional voice usage at $0.22 per minute, billed monthly in arrears.

Setup and the first service month are due before work starts. Subsequent service is billed monthly in advance. Metered usage is billed afterward for the usage month. A three-month minimum and 30-day cancellation notice apply. No new prepay discount is offered initially; existing prepaid rights are preserved.

Approved caller answersA clear booking next stepA named callback owner

The comparison above defines the three plans. Direct booking is included in Good, Better and Best; your written Order confirms the implementation details and the selected plan.

YOUR PLAN IN PRACTICE

A caller needs an answer.
Your team needs the details.

The setup connects approved information, the selected action and the person who handles an exception. Coverage and response responsibilities are agreed for your business.

Agreed call coverage

We agree the business coverage, numbers, languages, hours and timezone in your Order, then use your approved FAQs and service-area information.

Direct booking in every plan

Good includes direct appointment booking through a supported, tested calendar. Better and Best add calendar coordination and transfers. A named human fallback handles a booking that cannot complete.

Details in your CRM

Caller details, the request and a summary reach the agreed workspace, with alerts and a named person responsible for callbacks.

Follow-up with a reply owner

Better and Best add SMS and email follow-up, subject to communication permissions and a named person responsible for replies.

Reviews and reactivation in Best

Best adds reviews and a paced reactivation program running six or twelve months, plus one agreed integration. We confirm eligible records, communication permissions and a staffed reply owner before the program starts.

Written implementation boundaries

Your Order confirms implementation caps, exact calendar and routing counts, change allowances, support service levels and usage rounding. These details are agreed before work begins.

THE AGREED CUSTOMER PATH

An answer, an action and an owner.

  1. 01

    Answer within scope

    Use the approved facts and agreed coverage.

  2. 02

    Take the selected next step

    Book directly through the supported, tested calendar. Better and Best also provide the agreed coordination, transfer and follow-up routes.

  3. 03

    Hand off an exception

    Use the agreed fallback and tell the caller what happened.

Illustrative friendly robot receptionist

WHAT THIS LOOKS LIKE

Help your customers. Even after hours.

A homeowner calls after dinner to ask about a new AC. Your AI answers and takes their details, so you can follow up without giving up your evening.

We set up and manage your 24/7 AI receptionist, 365 days a year.

PORTFOLIO &
PROCESS EXAMPLES

SEE THE WORK IN CONTEXT

Read the scripted call examples.

The scenarios below show an after-hours inquiry, a price question and emergency language. They are fictional scripts, not recordings of a live agent or evidence of a client deployment.

Explore the call scenarios

SEE EXAMPLE CONVERSATIONS

What would it say to your customers?

Read three fictional call examples: an after-hours request, a price question and an urgent concern. These are scripts, not recordings or live calls.

Scripted call scenarios

Scripted · no live agent
Caller
“Y’all closed? I need somebody out this week.”
Desk
“We can take care of that. Let me get your address and the best callback number, and I’ll hold the first supported window.”
The limit
Booking happens only where the calendar truly supports it—otherwise the desk records a callback request for your named person.

Fictional, scripted demonstration. A real deployment answers only from facts your business approved, and every route is tested with you before launch.

TO GET STARTED

What we need
from your team.

  • Your approved services, FAQs, hours and coverage rules.
  • Number-routing, calendar and CRM access for the selected setup.
  • Booking or transfer rules, primary and backup people, and the callback owner.

BEFORE YOU DECIDE

Straight answers
to useful questions.

Can I keep my current phone number?

We check your number, provider and routing options before setup. The agreed approach may use forwarding or a coverage route; compatibility is confirmed before any live change.

Can it book appointments or transfer calls?

Good includes direct appointment booking through a supported, tested calendar. Better and Best add calendar coordination and transfers. A confirmation depends on the action actually succeeding; if booking cannot complete, the named human fallback takes over. This product inclusion does not mean the separate AFDP website demo is currently configured to book appointments.

Does it answer around the clock?

AI coverage, timezone and support windows are agreed in your scope. Agreed AI availability is different from having a human team staffed 24/7.

What happens when it does not know the answer?

It stays within the approved information and uses the named human handoff. The caller is told when a connection cannot be completed, and a real person owns any callback request.

What changes and support are included?

Implementation caps, exact calendar and routing counts, change allowances, support service levels and usage rounding are confirmed in your written Order. We do not assume the same limits for every setup.

What are the monthly price, setup and usage charges?

Good is $497 per month plus $497 one-time setup, with 400 included voice minutes per month. Better is $897 per month plus $897 one-time setup, with 600 included minutes. Best is $1,497 per month plus $1,497 one-time setup, with 800 included minutes. Additional voice usage is $0.22 per minute, billed monthly in arrears; usage rounding is confirmed in the written Order.

Does six or twelve months mean a customer lookback period?

No. It is the duration of Best's paced reactivation program. Eligible records, the audience, communication permissions and a staffed reply owner must be agreed before the program starts.

Are website chat and browser voice included here?

Website chat and browser voice are separate website capabilities. These plans describe the AI Revenue Front Desk voice service.

LET’S TALK ABOUT YOUR BUSINESS

Start with the gap
you need to close.

Tell us what is happening today. We will discuss the fit, the selected scope and the next step. A request does not confirm an appointment.

Discuss your front desk